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Dog Wellness Coordinator in Lakeway

Scenthound

Austin, TX·Posted 21d ago

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~$35k–$39k/yrFull-TimeTipsEmployee Pet Discount

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Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Training & development

Are you a dog lover? Are you a people person? This position is a great mix between working with dogs and helping dog parents provide better care for their dogs. Prior sales experience in a retail, gym or restaurant environment is a MUST.

About the Role

As a Wellness Coordinator, located in Lakeway, you will be the first point of contact for customers and dogs, building relationships, delivering an exceptional experience, and selling memberships/retail products only when dogs need supplemental support.This role is ideal for someone who is motivated, coachable and good at multi-tasking. We believe in career development and top performers in this role have advancement opportunities. This position also participates in receiving tips.

What You’ll Do

Build strong relationships with dog parents and provide outstanding customer service
Promote and schedule first-time visits to introduce customers to our services
Ensure dog safety protocols are always followed to provide a stress-free experience for dogs
Drive membership & retail product sales by educating customers on the benefits of routine dog wellness care
Maintain a clean, organized, and professional lobby environment

Who We’re Looking For

Strong communication and people skills to engage with customers and build relationships
A love for dogs
A sales-driven mindset with a passion for helping customers make informed decisions
Proactive and coachable, with a desire to learn and grow
Retail, restaurant, or membership-based sales experience is required

Opportunities for Advancement

At Scenthound, we believe in developing future leaders. High-performing Sales Associates will have a clear path to management roles, including Assistant Manager and Scenter Manager.

Why Join Scenthound?

Competitive hourly pay plus tips
A fast-growing company with leadership and growth opportunities
A supportive team environment with ongoing training and development
Dog wellness and safety is our mission. If you are a dog and a people person, you'll love this position.

If you are an outgoing, driven, and customer-focused individual who wants to grow with a company that makes a difference, apply today and start your career with Scenthound!

Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier, happier lives. We offer membership-based wellness services and retail products that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.) ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.