Send any question to [email protected] and a person, not a bot, will reply.
Mention the job title and the name of your salon, daycare or kennel so we can find your ad without a back-and-forth.
For anything about a charge, paste in the Stripe receipt number from your confirmation email so we can locate the payment quickly.
For grooming salons, daycares, kennels and other pet businesses
- Placing a job ad — head to Post a Job, fill in the details, and the ad is published the moment Stripe confirms payment. Our pricing page lays out Standard, Featured and the monthly plans side by side.
- Changing or removing a grooming job ad — write to us from the email you paid with and name the position. We can update the pay, the commission split or hourly rate, the hours or days, the experience you ask for, the start date, or take the ad down once you have hired someone.
- Payments and refunds — the refund policy spells out which charges qualify, and including your Stripe receipt number speeds up the search on our side.
For groomers, bathers, pet care staff and other job seekers
- Applying — the Apply button takes you to the employer's own job page or email. What you send goes to the salon or business alone, and we never store or open it. Questions about commission, tips, tools, the dogs-per-day load, schedule or start date are best put to the employer.
- Reporting a listing — if an ad seems like a scam, lists pay or requirements that don't match what the employer posted elsewhere, or has already been filled, email us the job title and business name and we will look at it.
- Cost — none. Searching and applying are free for job seekers, and you never have to sign up.
Policies
What we do with your data and the rules for using this site are set out in the Privacy Policy, Consumer Health Data Policy and Terms & Conditions. If anything in them is unclear, write to [email protected].