Full-TimeTipsPTO / Paid Time Off
Benefits:
- Bonus based on performance
- Free food & snacks
- Opportunity for advancement
- Paid time off
Perks and Benefits:
- Full-time position (Fridays and Saturdays required)
- Direct career growth path to Management positions (Asst. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; team bonus
- Merit-based pay increases
- Paid Vacation and holidays
- Complimentary service membership
About the Position:
The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for an eager, honest and ACTIVE front desk manager.
This position requires:
- Mostly.. a willingness to learn, work hard, and be a part of a team
- Full-time availability (Saturday's required)
- Familiarity and comfort with dogs
- Sales experience and confidence (membership sales are highly valued!)
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Work well as a team member
- Willingness to work in a smoke-free environment
- Willingness to learn other positions (cross-training)
- Bilingual (not required)
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
- Drive membership sales through health and wellness education
- Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records - make outgoing phone calls
- Manage customer expectations; Resolve customer concerns
- Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Compensation: $15.00 - $18.00 per hour
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