Pet Care Lead

PET CARE LEAD  |  JOB DESCRIPTION

Meyer’s organization is about people and their dogs. It’s about helping people and INSPIRING them to do with and more for their dogs. We are a group of energetic, motivated people who love what we do and are looking for other like-minded, high-quality people to join us. We offer exciting opportunities that will challenge your abilities, expand your skills and reward your contributions. Our Leadership Team is passionate about fostering both personal and professional growth for all.
This position we are currently hiring for at our growing company is in Deforest on Madison’s east side where we were offer several different services for people and their pets. There is currently a full-time opportunity 35-40 hours per week, as a Pet Care Lead with a great support staff and leadership team that you would be joining.

GENERAL DESCRIPTION OF DUTIES

Experience is necessary, however a genuine love for animals is a must. There will be opportunities for advancement, if you excel in this position.

• You Are Dependable - being a few minutes early for work is normal for you. You look at what the great day ahead spent with dogs will bring. Our staff knows they can count on you to do whatever it is you are assigned with excellence.
•  You Love Details - As a team, we want to make sure each guests' needs are met. From medications to meals, play times to pampering, it is all in the details to make our guests stay the best it can be.
•  You Are a Team Player - you want the best for the dogs that are staying with us and work as a team member to get that accomplished. You add to the conversation and brainstorm with fellow staff on ways to make the experience more enriching.
• You Are a Goal-Setter - you have goals for your work and for yourself. At Meyer's we have built a work culture were accomplishing goals is key to success.  We have educational opportunities and areas that you can grow in as you deepen your experience in the pet care field.

REPORTING RELATIONSHIP

This position reports to the Lodging Director.

QUALIFICATIONS

• High school diploma or equivalent
• Previous experience in a pet facility or pet care environment a plus
• Excellent work history and references

JOB DUTIES & RESPONSIBILITIES

As a Pet Care Lead you are involved with all of the day-to-day activities that happen at Meyer’s. You are key to each pet’s stay making sure everything that they need is happening and ensuring our doggy guests have a great vacation while their owners are away. As the primary contact person with our dog guests, you are responsible for:

• Making sure every guest is comfortable, happy and receiving all of the services that an owner requests.
• Maintaining the daily duties and in a timely manner.
• Closely monitoring the health and wellness of every guest.
• Communicating clearly with our leadership team.
• Feeding and medicating guests, and keeping detailed records of our guests entire stay.
• Maintaining a highest level of cleanliness in all areas of our facility, play yards and outdoor dog patios.
• Exercising guests.
• Basic grooming of guests: bathing, nail trims, brushing and ear cleaning.
• Making sure every guest goes home clean, happy and we exceeded the expectation.

REQUIREMENTS

• Have a desire for doing work that matters
• Detail oriented, and ORGANIZED, love dogs and cats, and good communicator.
• Strong work ethic with a "make-it-happen" attitude
• Ability to complete tasks independently or with a team without direct supervision
• Solid communication and interpersonal skills
• Demonstrate positive attitude towards pets, co-workers, and customers. Passion for animals. Humanely and gently handle animals at all times.
• Having the ability to read an animal and it’s behavior, know when animal is stressed, agitated, aggressive, friendly, submissive etc. Never put oneself or others at risk.
• Computer literate with ability to use in-house software
• Ability to be alert and proactive to manage a pack during a shift
• Genuine liking for people with a desire to make the customer experience and the team experience pleasant, welcoming, and memorable.

OTHER SKILLS & ABILITIES

• Be able to lift 40 lbs.
• Previous dog experience meaning more than you have owned a dog
• Handle dogs of all sizes without being afraid of them and without allowing them to control you
• Have a calm and assertive pack leader who understands and is willing to learn dog body language
• Able to spend their shift standing and walking outside in all types of weather while closely monitoring and interacting with our canine guests
• Be in good physical condition, able to squat, stoop, bend, and lift
• Ability to be flexible to work morning and/or afternoon shifts
• Little or no absenteeism is extremely important
• Must be willing to maintain the highest standards in cleanliness

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.